09.05| Chairman’s conference opening
09:15| Changing perceptions: How are we representing the industry
09:45| Strategies post Brexit – in a ringfenced world
10:40| Break
11:00| Vulnerability guidelines
11:10| Best practice discussion: Vulnerability culture
11:50| Vulnerability case study: British Gas
12:20| Vulnerability case study: BrightHouse
12:50| Lunch
13:50| Open banking for collections
14:20| Machine learning in collections
15:00| Break
15:20| Debt sale: Opportunities for 2019
16:00| Conference close followed by the CCS Awards
Influential audience Gain insight from industry leaders on the current and future state of the sector | Learn Hear high profile panel discussions and rigorous on-stage interviews covering vital topics such as vulnerability, digital collections and open banking | Network Connect with c-suite and function heads from across the entire collections, debt sale and purchase profession |
Awareness Establish your presence in the market, or consolidate your position as a leading provider in the industry | New business Capture the attention of influential buyers and build new prospects | Exposure Gain high impact market exposure by being part of the extensive multi-platform marketing campaign |