You might be able to find an answer in our FAQ page.
For any other questions please fill out the form below and we'll respond to your query as soon as possible.
Credit Strategy welcomes all people with disabilities.
We are dedicated to continually improving our efforts to ensure attendees have access to all Credit Week activities regardless of ability.
Mobility Disabilities
We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted.
The venue is fully accessible.
Accessible Parking
A separate Accessibility Parking lot will be available for attendees with a valid Disabled Person Parking placard, permit or license plate, as well as the applicable proof that it belongs to them.
Accessible Parking is free and does not require a parking pass.
Hotel Shuttles
Accessible shuttles are available for guests with disabilities traveling from the golf clubs and designated resort hotels to the venue.
Accessibility guests are strongly encouraged to reach out to the Events team ahead of time, to ensure the hotel is aware and able to assist.
If requesting in advance is not possible, guests with disabilities can request an accessible shuttle by speaking to the concierge at the Celtic Manor hotel.
Effective Communication
Interpreters & Additional Services:
Closed captioning, braille/large font print, guided tours, or other forms of effective communication can be available upon request.
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. To submit a request, please email events@shardfinancialmedia.com
Dietary Requirements
Whilst Credit Strategy will cater for a range of dietary requirements, we do ask all guests to confirm their dietary requirements at least 3 weeks before the event.
Should you need to request a Kosher meal, please do so at least 30 days prior to the event to ensure the venue catering team can accommodate the request.
You can do so by uploading the details on your account, or by emailing events@shardfinancialmedia.com.
Feedback
We welcome and encourage any feedback and suggestions from our attendees.
Please email us at events@shardfinancialmedia.com
We will do our best to help you have an unforgettable experience.
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