Automating customer journeys that are consumer duty friendly
29 MARCH | 12:30 -13:30 | DIGITAL BROADCAST
This discussion will be led by...
TBC
TBC Senior Advisor
TBC Virgin Money
Main points of discussion will include:
- Balancing commerciality with care
- Where to intervene
- How and when to signpost
- Ensuring 3rd parties / partners are also ready for CD
Your time to shine
Seize your chance to interact directly with our collections experts by asking questions in person , and on-screen, during the live broadcast on 9 September.
A unique opportunity to get all YOUR pressing questions answered, here are the themes that will be tackled during the broadcast:
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Consequences of a weakened due diligence process: KYC/AML checks |
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Fraud and financial crimes prevention |
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Avoiding reputational damage through your collection efforts |  |
Pressures vs vulnerabilities: How to position your collections teams with new regulatory pressures |
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Adjusting to the changing landscape in collections |  |
Building an effective collections team |
SPEAKER PANEL
Watch this space as we will soon announce all the experts that will be part of our exclusive panel!
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Amber-Ainsley Pritchard Group Editor Shard Financial Media Amber-Ainsley is an established B2B editor in-print, online and in-person. Experience in hedge fund, credit, restructuring and people media. She is currently overseeing the content agenda for Reward Strategy, Credit Strategy, TRI News and FSE Media. |
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Richard Stevens Chief Executive Officer Momenta Richard is Momenta’s CEO and was the founder of the original business in 1992 following his early career of 10 years in a number of roles within financial services organisations. He therefore has over 30 years sector experience predominantly in the regulation, risk and remediation areas and has successfully led Momenta to be a dominant service provider in that space. He is responsible for the overall business strategy, focusing now specifically on growth and diversification. In addition, he has operational oversight with key reports of the, Chief Operating Officer, Chief Finance Officer and Chief Revenue Officer. He is also responsible for all key strategic alliances and investor relations. |
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Simon Green Head of Unsecured Credit Risk Santander |
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Jason Wassell Chief Executive CCTA |
Our Headline Partner
Companies are adapting their traditional working models to be more agile, flexible and remain competitive in the market. Momenta is at the forefront of building a worldwide ecosystem of contingent associates. Partnering with companies to cost effectively provide the right people, with the right skills, at exactly the right time. For over 30 years Momenta has deployed skilled associates within the Financial Services, Legal, Technology and Training & Development sectors. Today, our global ecosystem of over 30,000 associates provides professional services to leading companies worldwide.
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