Flexys Solutions becomes Collections partner at Credit Week

Credit Week 2024 is the premium event for the credit and collections sector, providing unrivalled opportunities for learning and networking.

CEO James Hill said, "Flexys is delighted to support Credit Week. The new venue and format are exciting, and the speaker line-up is impressive. This year, the Flexys panel discussion will tackle one of the biggest challenges for collections: how to blend human teams with technology without losing sight of empathy and ethics. Customers must stay at the heart of collections in a world of increasing automation, digital communications, chatbots, and AI, and access to modern services and channels must be inclusive. We’ll be asking leaders about the opportunities and the risks.”

Flexys Control+ is an end-to-end collections system built on robust modern technology. It offers a dynamic, informed and highly efficient solution that empowers teams to focus on excellent customer care and deliver sustainable, compliant outcomes.

Control+ enables a personalised, holistic approach that ensures information is shared across every channel and all stages of the collections process, enabling timely and relevant communications with customers.

Hill continued: “As a collections systems provider, Flexys must be at the forefront of technological advances, but crucially, those advances must be informed by the needs of the industry and its customers. Conversations at Credit Week are central to this, and I look forward to connecting with old friends and new at Celtic Manor in June.”

“This year, with several conferences in one, there is even more opportunity for cross-sector collaboration, for delegates to immerse themselves in an energising and inspirational space, and for them to come away with new ideas and fresh perspectives.”