Equality & Accessibility Policy

Mobility Disabilities 

We encourage patrons with mobility disabilities to utilise personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted.

The venue is fully accessible.

Accessible Parking 

Depending on availability, accessible parking will be available for attendees with a valid Disabled Person Parking placard, permit or license plate, as well as the applicable proof that it belongs to them.

For further information, please email events@shardfinancialmedia.com.

Effective Communication 

Interpreters & Additional Services - Closed captioning, braille/large font print, guided tours, or other forms of effective communication can be available upon request.Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. To submit a request, please email events@shardfinancialmedia.com

Dietary Requirements 

Whilst Credit Strategy will cater for a range of dietary requirements, we do ask all guests to confirm their dietary requirements at least 3 weeks before the event. Should you need to request a Kosher meal, please do so at least 30 days prior to the event to ensure the venue catering team can accommodate the request. You can do so by uploading the details on your account, or by emailing events@shardfinancialmedia.com. 

Harassment  

Everyone is reminded that harassment is unlawful and will not be tolerated during our event. Guests should report any concerns and complaints will be handled sensitively and appropriate action will be taken where necessary.  

Feedback 

We welcome and encourage any feedback and suggestions from our attendees. Please email us at events@shardfinancialmedia.com. We will do our best to help you have an unforgettable experience.