Credit Week opens its doors!

Held at the five-star resort, Celtic Manor in Newport, Credit Week covers the most crucial topics for the financial services industry, including risk, vulnerability, regulation, fraud, climate risk, and diversity and inclusion.

Credit Week is the culmination of a remarkable transformation, unifying Credit Strategy’s established conferences into a singular must-attend destination event, and now also partnered with the legendary Credit Awards, which is now in its 25th year.

We’re allowing our unique audiences to cross-pollinate with organisations outside of their regular sectors in order to improve, grow and innovate their own.

Every day in the Exhibition Hall during breaks, join us at the Welsh Government Stage for dynamic live sessions. Dive into the future of mobility financing, uncover the innovative uses of credit data in insurance, and master the art of navigating cyber security. 

The week begins with Ian King, the renowned anchor from Sky Business Live. He lead insightful discussions as chair, alongside a critical session with LSB representatives.

Attendees will have the chance to engage in a critical Question Time session with representatives from the Lending Standards Board (LSB) and other organisations in the credit world.

Blue Room

A key takeaway from today’s blue room sessions is the importance of communication, whether it’s around education on climate change or supporting customers with complex needs. Dan Holloway, the co-convenor of the Futures Thinking Network at the University of Oxford, explained some consumers have complex and sometimes contradictory needs that can’t be solved with a one size fits all solution. 

He also emphasised caution around AI models, as if the data input into the model is wrong, then it can cause harm in the future. The conversation also raised a question from another panelist, namely Novuna’s Lindsay Gustafsson, around whether those that are unengaged with her business are unengaged because they don’t want to engage, or because they can’t engage. 

Another issue highlighted was by Creditspring’s Neil Kadagathur, who spoke about the fact that – while the financial services industry has gotten rid of “bad actors”, namely pay loan companies, but the industry hasn’t addressed access to more mainstream providers. This raised a comment around the potential for a Fair Banking Act, highlighted by the CCTA’s Jason Wassell, which could see mainstream lenders given more responsibility to support subprime consumers.  

Day one concludes with the Leadership Summer Dinner and the Garden Party, both of which promise for unparalleled networking and celebration.